Frequently asked questions

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Although these climbers can be configured in 100's of different ways, we have calculated the MINIMUM area required to use this equipment safely. These specifications can be found on each package shown on the website under the 'Specifications' tab.

The MINIMUM Width listed is an indication to ensure your play space is wide enough to have sufficent space around the climbers. 

Oiling or coating your furniture is only for aesthetic reasons (looks). Outdorable™ timber is guaranteed to last outdoors for 25 years due to innovation in timber technology. Learn more about our timber

You may. However, we do not warrant any failure or cover any safety issues related to other structures or attachments that we have not certified. We have gone through rigorous safety auditing and certification for our own products, and it is impossible for us to certify other brands.

Yes… of course! Contact Us now to speak with one of our customer service representatives and arrange a time to meet with us.

Not with Outdorable™… the very name says it all… it’s outdoor ABLE. You can leave it out in the rain..it's weatherproof. But by all means, store it away to keep your playspace neat and tidy or if you wish to alternate the equipment to increase the play experience.

The timber itself is guaranteed to last outdoors for 25 years. Learn more about our warranty.

The modification process that this sustainable timber has had is 100% natural and environmentally safe. It’s so safe you could eat it, although please don’t if you want it to last! Learn more about Outdorable™ timber.

It’s so safe you could eat it, although please don’t if you want it to last! Learn more about Outdorable™ timber.

Yes… all of our equipment comes pre-assembled from our factory apart from the tables and overhead branch which require minimal assembly.

Most certainly. We would love to hear from anyone who has ideas about any of our range or has a product that you feel would be a great addition to the Outdorable™ collection. Most of our design ideas have been generated from people just like you. Those who are in the industry and around children and play equipment all day long. What better could we wish for? Note: no royalties paid :-) Contact us to discuss your ideas.

Safety (3)

You may. However, we do not warrant any failure or cover any safety issues related to other structures or attachments that we have not certified. We have gone through rigorous safety auditing and certification for our own products, and it is impossible for us to certify other brands.

Certainly, please download a copy of our safety certification from our safety page.

Yes, all our outdoor play equipment is certified to the latest and most current safety standards. Learn more about our safety certification.

Delivery (3)

Yes, we can provide 2D and 3D views of our furniture placed into your playscapes to give you an idea of actual space required. Contact us with your details.

Yes, it is a lot more efficient to ship bulk orders than smaller individual items, so send us your wish list and we will give you the very best freight quote possible. Contact us to discuss your bulk order.

Under normal circumstances, your order will be dispatched within 1 week of receiving your confirmed order. We will advise immediately if there are any items that are unavailable at the time of order and discuss. We are happy to hold your order to be delivered on a specific date if required.

Limited Timber Guarantee
Limited Timber Guarantee
Full Safety Certification
Full Safety Certification
Environmentally Friendly
Environmentally Friendly
Most Items Delivered Pre-built
Delivered Pre-built*
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